Shipping Policy
House of Alenza currently ships within the United Kingdom only.
Orders under £100: £4.99
Orders over £100: Free Premium Delivery
Orders placed before 2:00 PM (GMT) are typically dispatched the same business day.
Orders placed after 2:00 PM (GMT) are typically dispatched the next business day.
Most orders arrive within 1–2 business days after dispatch.
Once your order has been dispatched, you will receive tracking updates by email and/or SMS.
You can also track your order at any time through our Order Tracking Portal:
https://track.hive.app/en/alenza
If you have any questions regarding your delivery, please contact us at info@houseofalenza.com.
Customers should follow carrier instructions to rearrange delivery where required.
Customers are responsible for providing accurate delivery information.
Delivery times are estimates and may vary during peak periods or circumstances outside our control.
Mail: info@houseofalenza.com
Phone: +442039960271