Terms & Conditions
House of Alenza is a trading brand of Egyptian Threads Ltd.
By accessing this website or placing an order, you agree to these Terms & Conditions.
Products: We make every effort to display products accurately. Product colours and appearance may vary depending on device settings.
Prices: All prices are displayed in GBP (£) and include VAT where applicable.
Orders:
Order confirmation does not constitute acceptance of an order. We reserve the right to refuse or cancel orders where necessary.
Payment:
Payments are securely processed through Shopify Payments and approved payment providers.
Promotions:
Promotions, discount codes and special offers may be introduced, modified or withdrawn at any time without prior notice.
Delivery:
Delivery information is governed by our Shipping Policy.
Returns:
Returns and refunds are governed by our Returns & Refunds Policy.
Nothing in these Terms affects your statutory rights under UK consumer protection laws.
All content, imagery, logos, graphics and branding remain the property of House of Alenza or its licensors.
Nothing in these Terms excludes liability where such exclusion is not permitted by law.
We shall not be liable for delays or failures caused by events outside our reasonable control.
These Terms are governed by the laws of England and Wales.
Mail: info@houseofalenza.com
Phone: +442039960271